Welcome to Studio Mez.

 

By accessing or purchasing from our website www.studiomez.com, you agree to the following terms and conditions. Please read them carefully before placing an order.

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1. ⁠Product Information

All our pieces are handmade, and slight variations in form, color, or finish are natural. Each product description and photograph aims to represent the piece as accurately as possible, but minor differences may occur.

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2.⁠ ⁠Orders & Payments

Orders are processed once full payment is received. Prices are listed in INR and are subject to change without prior notice. Studio Mez reserves the right to cancel any order in case of incorrect pricing or stock unavailability.

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3.⁠ ⁠Shipping

We ship across India through trusted delivery partners. Estimated delivery times are mentioned at checkout but may vary depending on location and external factors. Shipping details and timelines can be found in our Shipping Policy.

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4.⁠ ⁠Returns & Exchanges

We do not accept returns or exchanges unless the product received is damaged. In case of damage, please reach out to us within 48 hours of delivery with photographs of the product and packaging.
Once approved, we’ll issue store credit valid for one year from the date of issue. For more details, refer to our Return & Exchange Policy.

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5.⁠ ⁠Custom & Bulk Orders

Custom orders, commissions, and bulk purchases are non-returnable and may have different lead times. Any modification requests must be confirmed before production begins.

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6.⁠ ⁠Intellectual Property

All content on this website — including images, text, and designs — is the property of Studio Mez. It may not be copied, reproduced, or used without written permission.

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7.⁠ ⁠Liability

Studio Mez is not responsible for delays or damages caused by third-party courier services or external circumstances beyond our control. By purchasing from us, you acknowledge that handmade variations and imperfections are part of each piece’s unique character.

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8.⁠ ⁠Contact

For questions, concerns, or custom inquiries, please reach us at via our Contact Us page.